1. Introduction

At CIE Marketing – Creative & Innovative Experience (“CIE Marketing”, “we”, “our”, “us”), we are committed to protecting the privacy and personal data of our users, clients, and visitors.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our digital services.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Business name
• Any information you voluntarily submit through contact or inquiry forms
• Technical data such as IP address, browser type, device information, and pages visited

3. How We Collect Information

We collect personal data through:

• Contact and inquiry forms on our website
• Direct communication via email or digital channels
• Cookies and tracking technologies
• Analytics and advertising platforms

4. Purpose of Data Collection

Your information is collected for the following purposes:

• Responding to inquiries and providing requested information
• Preparing proposals or quotations
• Delivering our services (Digital Advertising, Social Media, Web Design, Brand Strategy)
• Improving our website and user experience
• Marketing, remarketing, and advertising campaigns
• Legal and administrative purposes

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website performance.

These may include cookies from:

• Google Analytics
• Meta (Facebook) Pixel
• Advertising and remarketing platforms

You can manage or disable cookies through your browser settings. For more details, please review our Cookie Policy.

6. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with trusted third-party service providers such as:

• Advertising platforms (Meta, Google, TikTok)
• Analytics tools
• Hosting and technical service providers

These third parties process data only to perform services on our behalf and under confidentiality obligations.

7. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

As a digital agency operating internationally, your data may be processed or stored outside your country of residence, including Australia or other jurisdictions, in compliance with applicable data protection laws.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

12. Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal data, you may contact us at:

CIE Marketing – Creative & Innovative Experience
Email: support@ciemarketing.com.au
Location: Australia